Privacy Policy

We treat the protection of your personal data with responsibility and believe that your data should only be collected and processed when absolutely necessary. Therefore, all our company’s systems, as well as the websitehttps://angelsflowers.gr“https://angelsflowers.gr” have been designed with the appropriate operational and internal systems and comply with the applicable European legislation regarding data protection {General EU Regulation 679 /2016 on the protection of natural persons against the processing of Personal Data (GDPR)}.

This policy has been adopted by the company VALVIS ARTEMIOS and the distinctive title “ANGELS’ FLOWERS” which is based in the area PERISSA THIRAS, CYCLADES with VAT number: 130353004 – D.O.Y.: THIRAS), tel. 2286081557, which also is the controller of the Personal Data you provide to us. The company is responsible for protecting you when you usehttps://angelsflowers.gr» either as a simple visitor or as a consumer-buyer or as a registered member and to inform you of all the information you need, in accordance with articles 12, 13 and 14 of the new GDPR applicable from May 25, 2018 at the European level.

  1. What is personal data?

Personal Data is any information that relates to you or can be attributed to you. Such elements constitute e.g. first name, last name, patronymic, address, postal code, city, country, telephone, as well as e-mail, username, password, etc. In addition, personal data is also some technical data concerning you, such as for example your IP address or the websites from which you entered our site, etc.

  1. Personal data collected by “ANGELS FLOWERS and their processing purposes

The collection and processing of the above information is carried out on the one hand for purposes directly related to the services you request from us and we offer you and, on the other hand, for the purposes for which you have granted us your consent and always in accordance with the applicable legislation and the provisions regarding the protection of personal data. We keep your personal data for as long as necessary to provide you with our products and services and to comply with our legal obligations.

As part of our normal operation, we do not receive personal data of special categories, in accordance with the applicable Regulation, such as data related to your state of health or the alleged commission or conviction of criminal offences. In the event that we become aware of such data, we will process it only if you give your express consent or based on our legal obligation, in any case in accordance with the relevant provisions of the Regulation.

In addition, like most websites, this one too, by visiting “https://angelsflowers.gr”, registering as a Member in our Online Store, registering in the “Newsletter” Service or submitting a purchase order to Our Online Store collects and processes personal data and information concerning you, either through “cookies” or directly from you who grant them to us.

Ειδικότερα, η «ANGELSFLOWERS» συλλέγει και επεξεργάζεται προσωπικά δεδομένα και πληροφορίες σύμφωνα με τα κάτωθι:

2.1 Browsing the Website – Cookies

2.1.1. For your navigation on our Website and Online Store, your registration is not required, in which case your direct provision of your personal data or other information concerning you to us is not required. However, the Company, during your navigation on the website “https://angelsflowers.gr” and your transaction with us through our services, collects personal data and other information about you through our own “Cookies” (“First Party Cookies ”) or of third parties with whom we cooperate (“Third Party Cookies”).

“Cookies” are small text files that are installed on your computer or electronic device temporarily and transmitted to our server when you visit “https://angelsflowers.gr”, through the browser you use. No Cookie file collects information and does not gain knowledge of any document or file from your computer.

The data collected by “Cookies” for the above purposes may include the type of browser you use, the type of computer, its operating system, internet service providers, the sites you visit and about the links to third-party websites you may choose through our Site, the products and advertisements you see, your device IP address, “Username” and “Password”, general demographic information about you such as gender, age, location accommodation and your other shopping habits and online behaviours.

The Company uses “Cookies” to connect you to your Account without requiring the opening of a new account every time you want to make a purchase in our store, to remember the products stored in your basket, to verify any problems in the our server etc.

In addition, they are used by us for advertising and promotion purposes, statistical purposes, for market research purposes in order to optimize our products and services, profiling, to measure the effectiveness of the website, to improve and upgrade its content, to adapt to the demand and needs of the Users, as well as to measure the effectiveness of the presentation and promotion of “https://angelsflowers.gr”, on third-party websites.

By browsing the Website and making purchases through our Online Store, you expressly and unconditionally consent to the processing by “angelsflowers.gr” of the information it collects from you through the use of “Cookies”. Μπορείτε, ωστόσο, να επεξεργαστείτε τις προτιμήσεις σας μέσω των ειδικών ρυθμίσεων της ιστοσελίδας μας για τα “Cookies”.

2.1.2. We also use “Google Analytics” (“GA”) and “Google Tag Manager”, as well as Facebook, to track user activity. We use this data to determine the number of people using our website, to better understand how they find and use our website, and to see their journey through the website.

Although “GA” records data such as your geographic location, device, web browser and operating system, none of this information makes you personally identifiable to us. “GA” also records your computer’s IP address, which could be used to identify you, but “Google” does not give us access to this information.

2.2. Member Registration – Account Opening

During the Member registration process in our Online Store, the Company collects the personal data that you voluntarily declare, specifically your name, surname, e-mail and password. Your above personal data is used by our Company in order to open a Member Account for you, through which you can see the history of your transactions, while at the same time you give your consent by providing these details to our Company to keep the password , in order to allow you to access your Account each time you log in with your password. If you are under 16 years of age, you MUST have your parents’ consent before registering on “https://angelsflowers.gr”.

At the same time, we maintain cooperation with the “Mailchimp” platform for sending “procedural” e-mail messages (emails) (for creating a new account, registering a new order, modifying an order, changing the password on the individual account, etc. ).

2.3. Subscribe to Newsletter

We will not send you any “Newsletter”, for any purpose of advertising or promoting our products, unless you choose to subscribe to our “Newsletter” service. If you register, the Company will collect your e-mail address and send you informational material regarding the products of our online store, any offers on products, gift vouchers and points, advertisements regarding products, commercial partnerships etc.

The email address you submit, if you are a Member of our “e-shop”, will be stored in a database within our website. Your email address will remain in our database until you explicitly request its removal from the relevant list.

In the event that you do not wish to receive Newsletters and advertising material in general, you can at any time request to be removed from the recipient list, either by following the relevant link at the end of each e-mail you receive from us or by sending the relevant request to email angels_flowers@outlook.com. From the e-mails it sends you, the Company, as part of the Newsletters service, records, through cookies, the opening rates of messages you receive from us and the number of clicks, along with the content of the e-mails when you click.

If you are under 16, you MUST have your parents’ consent before subscribing to our email newsletter.

2.4. Data of our employees

Η Επιχείρηση συλλέγει προσωπικές πληροφορίες από υποψηφίους που αναζητούν εργασία, συμπεριλαμβανομένων ιδιωτικών στοιχείων επικοινωνίας, επαγγελματικών προσόντων και προηγούμενης επαγγελματικής εμπειρίας, με σκοπό να μπορούμε να λάβουμε αποφάσεις πρόσληψης, έχοντας όλες τις απαραίτητες πληροφορίες. Μετά την πρόσληψη, συλλέγουμε πληροφορίες για τους εργαζομένους μας στα πλαίσια της συμβατικής μας σχέσης και για σκοπούς που σχετίζονται με αυτήν, όπως για την αξιολόγηση των επιδόσεών τους, για την εκτέλεση της μισθοδοσίας τους ή για φορολογικούς σκοπούς. Τα στοιχεία αυτά των εργαζομένων μας συλλέγονται και αποθηκεύονται σε εταιρική βάση δεδομένων, σύμφωνα με τις τυποποιημένες επιχειρηματικές πρακτικές μας. We may also process similar information about freelancers, consultants and other third parties who work with our company to provide products or services to it.

  1. Lawful basis for processing your data

As is clear from what has already been mentioned, we never process your data without this processing being absolutely necessary and based either on the execution of a sales contract between our company and you as a customer or on our legitimate interests in maintaining our relationship together you as our customers or with your consent, mainly for advertising purposes regarding the Company’s activity and products.

More specifically, the Company will under no circumstances receive from you more personal data than is necessary for each purpose for which it is collected, nor will it disclose your data to third parties, unless this is absolutely necessary for the execution on our behalf a service, the provision of which you have requested and is related to the sales contract between us, (e.g. product delivery) or the processing by a third party is necessary for the purposes of our legitimate interests (e.g. carrying out a credit check) or if you have previously given your consent, and/or when required by law (e.g. to execute a court decision, prosecutor’s order, etc.).

Also, the Company does not sell, rent or transfer your personal data to third parties, with the exception of the application of relevant legal dictates, and does not collect and process personal data of minor children, unless it has the express consent of their parents.

  1. Retention Period

We do not retain your data for longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws.

The information you provide to us may be archived or stored periodically in accordance with our relevant security procedures and will only be kept for as long as is necessary for each purpose for which it was collected, unless the law requires us to keep it for longer. (e.g. in relation to sales tax documents to you) or to delete them sooner, or unless you exercise your right to delete or restrict your data (whenever this is permitted).

For example, we will keep the resumes we receive, without ultimately hiring the interested party, for a period of twelve (12) months. For example, finally, in accordance with Directive 1/2011 of the National Authority for the Protection of Personal Data, any recording files from security cameras that are legally installed in our offices or stores should be kept for a specific period of time, according to the purpose for which are processed. Unless otherwise required by law or necessary in cases where a violation has been observed, these records are destroyed every fifteen (15) business days.

  1. Recipients of your data

We do not sell, rent or trade your personal information, nor will we do so at any time in the future. We may disclose (share, send, or otherwise make available) the personal data we collect about you in accordance with the terms herein to third parties, but always under conditions that fully ensure that there is no illegal processing, i.e. other than the purpose of transmission.

In addition, your data may be transferred to countries within the European Economic Area, where all security requirements are met. As a rule, we do not transfer data outside the EU or EEA, and in case this is necessary (e.g. to “Google”), the transfer will only be made in accordance with international security requirements and with a view to maximum protection of your data.

The data kept in our file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions.

In any case, any employees of the Company who have access to your personal data and information are specific and properly trained, while unauthorized access to your data is prohibited.

In particular, we may transfer your data in accordance with the following:

  • To Google, in accordance with what we have already mentioned above, in particular for the use of the Google Analytics and Tag Manager services.
  • To third parties who provide us with services related to the operation of the Online Store, such as e.g. developers, data analysts, suppliers, data and information security service providers of the subjects, strictly for the purpose of processing their services to us.
  • To service providers for the hosting of our customers’ database, its technical support and management.
  • To data security service providers.
  • To courier companies, for the delivery of your orders
  • To credit institutions or other providers of electronic transaction facilitation, to complete your online purchases, as we have already described.
  • To other companies that are members of our group
  • To designated successors: In the event that the Company undergoes a business change or a change in its legal status, such as a merger, acquisition by another company, or sale of all or part of its assets, it may transfer all information and data it holds , including personal information, to the successor organization. If there are significant changes to the Company’s privacy practices as a result of the business transition, you will be notified prior to the transfer of your personal information.
  1. Your rights

We are committed to providing you with the opportunity to exercise all your rights, in accordance with the current General Regulation on the Protection of Personal Data (EU) 2016/679 (GDPR), as amended and in force, in relation to your data that we hold and process, such as the right to access and correct, withdraw your consent, delete or restrict the processing of your data, restrict or stop direct marketing and provide a copy of the data of you that we keep in digital format (e.g. pdf) to you or to another service provider that you may indicate to us. You also have the right to file a complaint with the competent authority

For example, at your request, we will:

  • we grant you access to copies of your personal data within a reasonable time
  • we correct personal information when it is inaccurate
  • withdraw your prior consent to the processing of personal information, etc.

In particular, you have rights regarding the processing of your data, for which we inform you below. If you wish to exercise any of the following rights, all you have to do is message us free of charge. You may use the following contact details without incurring additional costs beyond those charged by your communications provider to exercise your rights below, as well as to send any query you may have regarding this Privacy Policy::
a) By e-mail to the Company’s e-mail address:angels_flowers@outlook.com

b) By mail: to the company VALVIS ARTEMIOS with the distinctive title “ANGELS’ FLOWERS”, at the address PERISSA THIRAS, KYKLADES, PO Box 84703.

For your security, we reserve the right to obtain further information necessary to confirm your identity when responding to an existing request. In addition, in the event that identification is not possible, we reserve the right to refuse to respond to your request. You have the right to request information from us about your personal data stored and processed by us.

Your rights include, but are not limited to:

a) Right of rectification

You have the right to request the immediate correction and/or completion of your personal data stored and processed by us.

b) Right to restriction of processing

You have the right to request the restriction of the processing of your personal data stored and processed by us in the event that you question the accuracy of this data, in the event that the processing is unlawful and in the event that the data is no longer necessary for us, but not you wish to delete the data and you require the data for the establishment, exercise or support of your legal rights, or in the event that you have communicated your opposition to the processing and the verification of whether the legal grounds for the processing on our part is pending processing override your grounds for objection.

c) Right to erasure

Under the conditions provided by the applicable legislation, you have the right to request the deletion of your personal data stored and processed by us, unless the retention of the data is necessary for freedom of expression, freedom of information, compliance with a legal obligation that requires the processing, for reasons of public interest and for the establishment, exercise or support of legal claims.

d) Right to information in case of notification of correction or deletion of personal data or restriction of their processing to other recipients

In the event that you have exercised your right to correct or delete your personal data or restrict its processing, we will inform all recipients of your personal data that the said data has been corrected, deleted or is now subject to processing restrictions , unless it is not possible for us to do so or such updating requires a disproportionate effort.

e) Right to data portability

Where the processing of your personal data is based on your consent in accordance with Article 6(1)(a) or the performance of a contract in accordance with Article 6(1)(b), you have the right to receive a copy of the data you have provided to us, which will be sent to you or a third party in a structured, commonly used and machine-readable format. In the event that you request the direct sending of the data to another data controller, this will only be carried out if it is technically possible

f) Right to object

In the event that your personal data is processed on the basis of legitimate interests in accordance with Article 6(1)(f) of the GDPR, as well as when we process your personal data for direct marketing purposes, you have the right to object to the processing at any time in accordance with Article 21 of the GDPR.

g) Right to withdraw consent

You have the right to withdraw your consent to the collection of data at any time, which withdrawal will be effective for the future. The processing of personal data collected based on your consent is not affected until you withdraw it.

h) Right to submit a complaint to the supervisory authority

In the event that you consider that our processing of your personal data violates personal data protection legislation or that your rights regarding the protection of personal data have been violated in any way, you can file a complaint with the Personal Data Protection Authority.

The fastest, easiest and most convenient way to exercise your right to rectification and erasure is to log in to your customer account and directly edit or delete the data stored in the account. It is pointed out that once the data is deleted, you will no longer have access to the services of our partners through our website. You may not be able to re-download the Services. For this reason, please back up your data before exercising your right to erasure in this way. Personal data that we are required to store pursuant to legal obligations regarding the retention of personal data will be restricted rather than deleted so as to prevent its use for other purposes.

In case you wish to exercise any of your rights regarding any of your personal data held by us, you can write to us at angels_flowers@outlook.com

You can request us to access your data free of charge, however depending on the amount of data the business holds about you, we may ask you to cover some of our costs.

  1. Security of your Data

We are committed to safeguarding and protecting your personal data. We constantly implement appropriate technical and organizational measures to ensure a level of security suitable to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access of your personal data collected, stored or otherwise processed.

The Company has implemented procedures and security measures in physical and electronic records in order to protect the personal information we hold. We regularly review security measures and will endeavor to protect your personal data as if it were our own However, we are not responsible for the actions of third parties or their security measures with respect to information that third parties may collect or process through their websites, services or otherwise. We will destroy or delete your personal data when we no longer need it to provide our contractual services or as otherwise required by law.

More specifically:

General Audit Procedures: Regular and systematic audits are implemented at workplaces, such as automatic computer locking, frequent hardware and software upgrades and configuration, in order to minimize the possibility of unauthorized access and exploitation of critical data stored in our archive. The company’s equipment is connected to an uninterruptible power supply (UPS) system, so that its operation is not interrupted in the event of a system failure, while in the event of a prolonged power outage, our servers are safely shut down

Storage of Records in Physical Form: We keep these records in secure areas protected by security locks and to which only those employees or partners of ours need access, for purposes described in their employment contract. We use a shredder to destroy physical files to prevent anyone from accessing them without our authorization.

Online Storage: Some of your personal data will be stored in the website database that we maintain. We have implemented graded access to files containing personal data on our network, which is protected by a VPN (Virtual Private Network) Based on this graded access, special codes are required which are only provided to those employees or partners of ours who are required to access these files. Our network is additionally protected by protection against viruses (antivirus) and a protection wall (firewall), which separates the Security of your data with the creation of backup copies (back-up) of the files of our systems.

File transfer: All internet traffic (file transfer) between this website and your browser is encrypted and transferred via 128-bit SSL protocol. Encryption is essentially a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

Card Details: Additionally, as we mentioned, we do not store your card details that you use online Your card details are not visible because you are automatically transferred to a secure banking environment to complete your order At the same time, you must also take every possible measure to prevent third parties from gaining access to your account, such as not disclosing your password.

Email: Data sent to us via email is protected via SMTP (Simple Mail Transfer Protocol). Our SMTP servers are protected by TLS (sometimes known as SSL) security protocol, which means that email is encrypted using 256-bit SHA-2 encryption before it is sent over the Internet. Email content is decrypted by local computers and devices.ς.

  1. Contact us

In the event that you would like any clarification or information regarding the terms of this Policy, or have any disagreement, reservation or question, you can contact the Company by email at angels_flowers@outlook.com or if you choose telephone communication at 2286081557 during

  1. Changes to the privacy policy

This privacy policy may change from time to time in accordance with legislation or industry developments, without prior notice. That is why we invite you to check this page regularly.

  1. Jurisdiction of Courts

Any contract concluded hereunder shall be governed by Greek Law. Competent for the resolution of any dispute between the parties that may arise based on these terms, it is accepted in advance that the Thira Magistrates’ Court and the Naxos Courts will be, depending on the material jurisdiction of the dispute