Shipping methods

For the Emporio area, for orders up to €25, the customer’s charge for transport amounts to €5, while for orders over €25, transport is free.

For the Oia region, for orders up to €50, the customer’s charge for transport amounts to €10, while for orders over €50, transport is free.

For the rest of Santorini, for orders up to €35, the customer’s charge for transport amounts to €5, while for orders over €35, transport is free.

Deliveries are always made after telephone communication and confirmation with the recipient for the receipt. In case of absence of the recipient, we contact the sender for further information.

• The products can be differentiated according to the season

and the availability In the event that there are no flowers (or any other product such as a pot, vase, base, etc.) or the color of the flower you selected is sold out, then it will be replaced with a similar item of equal or greater value. If this change significantly changes the image of the product you ordered, the customer service department will contact you to inform you and ask for your consent to process your order.

• In case the recipient does not accept to receive his flowers

no refund is made. However, you can pick up your order from our headquarters or after telephone consultation with you, we can deliver it to a new address – charging additional shipping if necessary.

• In case the recipient is absent despite the telephone consultation

hat always ahead for the delivery time, the order returns to our store You are informed by phone and either you pick up the product yourself from our headquarters, or your order is sent again (after a new consultation with the recipient) and you are charged the extra shipping costs that arise according to the aforementioned shipping costs.